TERMS & CONDITIONS

Virtual Trainer Sweden AB
Last Updated: 2025-03-10

Thank you for using our products and services (the “Service/s”). By accessing or using our Services through direct purchases on our website, you accept and agree to these Terms and Conditions (“Terms”). Please read these Terms carefully. If you do not agree to these Terms, you should not use our Services.

1. About Virtual Trainer Sweden AB

Virtual Trainer Sweden AB is responsible for providing and maintaining the Services. Our digital applications and services are available for purchase through our official website. The purpose of Virtual Trainer Sweden AB digital products is to help our users improve their health.

2. Using Our Services

To use our Services, you agree to the following:

The Services are intended for personal, non-commercial use only.
You must comply with all applicable laws and these Terms.
Any information you provide is accurate and up to date.
You are responsible for activities under your account, including content you upload (“User Material”).
You will not engage in harmful activities such as transmitting viruses, sharing inappropriate content, or violating others’ rights.
Virtual Trainer Sweden AB may, at its sole discretion, remove content or terminate accounts that violate these Terms.

3. Your Account

Your account is personal and non-transferable. Safeguard your login credentials, as Virtual Trainer Sweden AB is not liable for unauthorized access due to user negligence. If you suspect unauthorized use, contact Customer Service immediately.

Important: Uninstalling the application or deleting your account does not automatically cancel your subscription. Failure to cancel your subscription through Paddle will result in continued charges.

4. Eligibility

The Services are not intended for individuals under the age of 13. By using our Services, you confirm that you are at least 13 years old.

5. Health and Nutritional Information

You acknowledge that using the Services is at your own risk, and Virtual Trainer Sweden AB is not liable for any injuries, health complications, or adverse reactions that may result from following the exercise or nutrition guidance within the app.

Virtual Trainer Sweden AB is not a medical organization and does not provide medical advice. Always consult a healthcare professional before starting a new fitness or diet program.

6. Paid Services and Subscriptions (Paddle)

Purchases and subscriptions made through our website are processed by Paddle, which acts as the Merchant of Record. This means that:

Paddle handles all payment processing, billing, and taxation.
Any requests for refunds or billing inquiries must be directed to Paddle, not Virtual Trainer Sweden AB.
Subscription management, including cancellations, must be done through Paddle's billing system.

For details on Paddle’s payment policies, visit:
Paddle Terms of Service

7. Intellectual Property

All rights in and to the Services, including trademarks, service marks, trade names, and copyrighted content (“Intellectual Property”), are the property of Virtual Trainer Sweden AB and/or third parties. You agree not to use Intellectual Property for any other purposes except for your use of the Service unless required otherwise by applicable mandatory law.

By submitting User Material to Virtual Trainer Sweden AB, you grant a non-exclusive, worldwide, royalty-free license for the purpose of operating and improving the Services. This license does not grant Virtual Trainer Sweden AB the right to commercially exploit your content outside the context of the Services.

8. Disclaimer and Limitation of Liability

The Services are provided "AS IS," without any warranties, and Virtual Trainer Sweden AB does not warrant that the Service and availability thereof will be uninterrupted or error-free.

To the fullest extent permitted by law, Virtual Trainer Sweden AB is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of the Services, including but not limited to data loss, injury, or business interruption.

In no event shall Virtual Trainer Sweden AB's liability exceed the lesser of:

Membership fees paid by the user;
Membership fees paid by the user during the previous calendar year; or
2,000 SEK.

9. Governing Law and Dispute Resolution

These Terms and the use of the Services are governed by the laws of Sweden, except for its conflicts of laws principles. All claims arising out of or relating to these Terms or the Service shall be resolved by the Swedish public courts, with the District Court of Stockholm as the court of first instance.

10. Changes to These Terms

Virtual Trainer Sweden AB reserves the right to update these Terms. Changes will take effect upon acceptance, such as by continuing to use the Services after notice.

11. Contact Information

For further information or assistance, contact us:

Company Name: Virtual Trainer Sweden AB
Corporate Identity Number: 556824-4452
Address: Jungmansgatan 19E, 413 15 Göteborg, Sweden
Email: info@virtualtrainerapps.com
Website: virtualtrainerapps.com